Post a project to start. If one is already open, use the workspace to message the team, add files and update the description. Email is for an invoice or a question outside the project.
New work
Use this when you want something scoped. The brief becomes deliverables, timing and a price. A sentence is enough to start.
Post a project →Already underway
The project already has a place for the day-to-day. Sign in and stay on that project.
A useful reply
Say what done looks like, the date that matters and who approves the work. Files and examples can wait for the form.
Send the message, the file or the updated description from the workspace, so it stays on that project. Email is for an invoice, a privacy request, or a question that is not on the project.
Privacy requests follow the privacy notice. The commercial basis of a project is in the terms. If you are still deciding, how it works and the FAQ cover the process before you write.
Keep reading
Post a project if you want the work scoped. For a project already underway, use the workspace to send messages, upload files and update the description. Email is for an invoice, a privacy request, or something that is not on the project.
Monday to Friday, 9:00am - 6:00pm. A new brief is usually followed by clarifying questions before a scope is written.
Yes. A useful answer still depends on the outcome. Posting the project is the faster way to get a written price rather than a general range.
Start without a perfect brief
A sentence, a file, or a rough budget is enough to open the project. Clarifying questions come before any work is scoped.